24/7 call-outs
Emergency electrician in Herne Bay, 24 hours a day
When the power goes off, a breaker will not stay on or something smells hot, you need an emergency electrician who answers at any hour. Our electricians take call-outs in Herne Bay 24 hours a day, 7 days a week, find the cause of the fault and make the installation safe. Call 021 156 4005.
Before you call: four quick checks
A minute spent on these can tell you whether you need an electrician at all, and makes the call quicker if you do.
Look next door
If the neighbours and the street lights are out too, the fault is most likely on the network. Check Vector's power outage information for your address, and report the outage there if it is not already listed.
Check the switchboard
If only your house is affected, look for a breaker or RCD that has switched off. You can try switching it back on once. If it trips again straight away, leave it off.
Unplug and try again
A faulty appliance is a common cause of tripping. Unplug everything on that circuit, reset the breaker, and plug things back in one at a time to see which one trips it.
Stay away from danger
Do not touch anything that is hot, scorched, wet, sparking or damaged. If there is fire or smoke, get everyone out and call 111.
Call us straight away if
How we find the fault
Resetting a breaker gets the lights back on; it does not tell you why it tripped. Our electricians work through the installation circuit by circuit, testing the wiring, the connections and the protective devices until the cause is found, whether that is a failed appliance, a damaged cable, moisture in a fitting or a loose connection at the board.
In an older Herne Bay house the fault is sometimes a symptom of wiring that is simply worn out. If that is what we find, we make the house safe first and then explain your options, which may include rewiring part or all of the house, so you can decide in daylight rather than in a hurry.
Storms, trees and the line to your house
Herne Bay is a leafy suburb, and Auckland Council's character statements for the special character areas that take in parts of it talk about an abundance of trees on private and public land and avenues of mature street trees. Trees and power lines do not mix well in a storm. Vector says lines that are old, poorly maintained or close to trees are the ones most likely to be damaged in bad weather, and that trees are one of the leading causes of outages.
It also helps to know what is yours. Vector generally owns the network up to the point of supply, usually a fuse on the boundary or the nearest pole, and the property owner owns the service line from there to the meter. A fallen or damaged line in the street is Vector's to deal with, on 0508 832 867, and you should keep well clear of it. A problem from the meter into the house is ours.
After the emergency
Once the fault is fixed, the paperwork depends on what was done. Replacing a burnt-out socket or light fitting with a like-for-like part is maintenance and does not get a Certificate of Compliance. Repairing or replacing fixed wiring does, and any new or altered circuit is tested and certified before we leave. If the visit turns up work that is not urgent, we will say so plainly and you can arrange the rest of the work at a time that suits you.
Emergency call-out questions
Do you really answer at night and at weekends?
Yes. Our electricians take call-outs 24 hours a day, 7 days a week. Call 021 156 4005 and tell us what is happening.
Can you come out to a shop or restaurant?
Yes. We handle commercial call-outs as well as residential ones, so a business that has lost power or has a fault can call the same number.
The power came back after an outage but part of the house is still off. Why?
A surge or a fault during the outage can trip an RCD or breaker, or damage an appliance. Check the switchboard first, and if the circuit will not reset, call us.
Someone at home relies on medical equipment. What should we do?
Vector advises registering medically dependent status with your electricity retailer and having a backup plan for outages. In a medical emergency, call 111.
What should I tell you when I call?
Your address, what you can see, hear or smell, which part of the house is affected, and whether anything happened just before, such as a storm, a leak or a particular appliance being switched on.
Electrical emergency? Call now
021 156 4005, any time of the day or night, every day of the week.
Planned electrical work in Herne Bay
Villa and House Rewiring
Replacing tired wiring room by room in older Herne Bay houses, tested and certified when it is done.Switchboard Upgrades
A modern board with circuit breakers and RCD protection in place of an old fuse board, with the inspection arranged where the work needs one.LED and Interior Lighting
Pendants, wall lights and insulation-rated LED downlights, planned around how each room is used.Garden and Outdoor Lighting
Lighting for decks, steps, paths and gardens, with fittings chosen for life near the harbour.Heat Pump Installation
Wiring, isolating switches and outdoor units placed with sea air and the look of the house in mind.Alarms and CCTV
Alarm systems, security cameras and sensor lights installed and wired for houses and businesses.Enquiries
Contact us
Call 021 156 4005 at any hour of the day or night, or leave the details below and we will get back to you.
021 156 4005- Auckland
- Call-outs 24 hours a day, 7 days a week